Last Updated: June 5, 2026
Welcome to APX Car Solutions LLC ("Company," "we," "our," or "us"). We are dedicated to safeguarding your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with us through our website, https://apxcarsolutions.com/, or related digital channels, including forms, media, mobile websites, or applications (collectively, the "Site"). Please read this Privacy Policy carefully. By accessing or using our Site, you consent to the practices described herein. If you do not agree with this Privacy Policy, please discontinue use of the Site.
We reserve the right to modify this Privacy Policy at any time. Updates will be effective immediately upon posting the revised version on the Site. Your continued use of the Site following any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
Information We Collect
To provide our detailing services and enhance your experience, we may collect the following information:
Personal Information. Your name, phone number, email address, billing/service address, and other contact details provided when submitting an inquiry or booking an appointment.
Vehicle Information. Details about your vehicle, such as make, model, year, license plate (if applicable), and service preferences.
Service History. Records of past services, preferences, and completed appointments to personalize future interactions.
Payment Information. When you make a payment, payment card and billing details are collected and processed by our third-party payment processor. We do not store full payment card numbers on our own systems.
Technical and Usage Data. Information such as your IP address, browser type, device details, pages viewed, referring pages, and interactions with the Site, collected automatically through cookies and similar technologies (see "Cookies and Tracking Technologies" below).
Feedback and Reviews. Comments or ratings you provide regarding your experience with our services.
How We Use Your Information
We use your information to ensure efficient service delivery and a seamless customer experience. Specific uses include:
Service Provision. To schedule and manage detailing appointments, and to provide quotes for services based on the information you submit.
Customer Support. To respond to inquiries, reschedule appointments, and handle requests.
Service Improvement. To analyze website usage and customer feedback and improve the quality of our offerings.
Promotional Communication. To send updates, special offers, and reminders about upcoming services, where permitted and, where required, only with your consent.
Legal and Safety Compliance. To meet legal requirements, such as maintaining records for regulatory compliance, and to protect the rights, property, and safety of APX, our customers, and others.
How We Share Your Information
We do not sell your personal information. We share information only as needed to operate our business, and only with the categories of recipients below:
Service Providers / Processors. We share information with trusted third-party vendors who perform services on our behalf. These currently include:
- Our CRM and communications platform — a third-party customer relationship management (CRM), booking, and communications service. Information such as your name, contact details, vehicle and service information, appointment records, and message history is stored and processed there to manage bookings, communications, and customer records.
- Google Tag Manager (Google LLC) — used to manage and deploy website tags and tracking scripts.
- Google Analytics (Google LLC) — used to collect and analyze website usage and traffic data, generally in a pseudonymized form (e.g., IP address, device, and interaction data).
- Payment Processor — used to securely process payments. Your payment card details are handled directly by the processor under its own privacy and security standards.
These providers are authorized to use your information only as necessary to provide their services to us.
Legal and Regulatory Disclosures. We may disclose information to comply with applicable laws, regulations, court orders, subpoenas, or lawful requests from public authorities, and to enforce our agreements or protect our legal rights.
Business Transfers. If APX is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.
We do not sell your personal information to third parties, and we do not share it for third-party advertising purposes except through the analytics tools described above.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors use the Site. Cookies are small files placed on your device.
How cookies and tracking are used:
- To analyze website traffic and identify popular pages (via Google Analytics and Google Tag Manager).
- To remember your preferences for a more personalized experience.
- To measure the effectiveness of our content and any promotions.
Managing cookies and analytics:
- You can adjust your browser settings to refuse or delete cookies. Some Site features may be limited if cookies are disabled.
- You can opt out of Google Analytics across websites by installing the Google Analytics Opt-out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout.
- For more information on how Google uses data, see Google's Privacy Policy at https://policies.google.com/privacy.
SMS / Text Messaging
If you provide your phone number, you consent to receive service-related calls and text messages from us (including through our CRM and communications platform) regarding bookings, scheduling, approvals, and payments. Message and data rates may apply. You may opt out of non-essential text messages at any time by replying STOP; we may still send transactional messages necessary to complete a booking or service. We do not share your mobile information with third parties for their own marketing purposes.
How We Protect Your Information
We take your privacy seriously and implement safeguards to protect your personal information, including:
- Encryption of sensitive data during transmission.
- Secure storage systems for customer records.
- Access controls to limit who can view your data.
Despite our efforts, no system is completely secure. We encourage you to take precautions, such as not sharing sensitive information over unsecured networks.
Data Retention
We retain your information only as long as necessary to:
- Provide and improve our services.
- Comply with legal and regulatory obligations.
Typically, we retain customer and vehicle information for up to 10 years after the last interaction unless a longer or shorter period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Your Privacy Rights
You have the right to:
- Access and Review: Request a copy of the personal information we hold about you.
- Correction: Correct inaccuracies in your information.
- Deletion: Request the deletion of your data, subject to legal or operational requirements.
- Marketing Preferences: Opt out of receiving promotional communications at any time.
To exercise these rights, contact us at info@apxcarsolutions.com. We may need to verify your identity before fulfilling your request.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will delete the information promptly.
Links to Other Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
APX Car Solutions LLC Phone: (201) 256-5995 Email: info@apxcarsolutions.com
Consent
By using our website, submitting an inquiry, or booking an appointment, you acknowledge and consent to the terms outlined in this Privacy Policy.